General Information

Overall Rating
Startup Costs
$0, with potential for activation fees
User Reviews
Generally positive, highlighting reliability and effective support
Most Popular Products
ADT Medical Alert Plus, ADT On-the-Go System
Highly reliable with consistent service
Ease of Setup
User-friendly, with customer support for setup
Ease of Use
Intuitive devices and interfaces
Best for
Seniors, individuals with medical conditions, active adults

At a Glance

ADT Health understands that everyone’s situation is unique. That’s why they offer solutions for home and on-the-go, along with those super reliable 24/7 support services. Their systems are user-friendly, even for folks who aren’t tech-savvy. Whether it’s an active senior who wants the freedom to explore or someone who spends more time indoors, ADT Health’s focus on quick, convenient support is evident.

Types of ADT Health Devices: Finding the Right Fit

In-home Devices
ADT Medical Alert Basic System, which includes a base station and wearable pendant or wristband
Wearable Devices
ADT Personal Emergency Response Devices, such as the waterproof pendant or wristband, allowing users to alert the monitoring center from anywhere within the home
Wall Buttons
ADT Wall-Mounted Emergency Button, which can be placed in high-risk areas like bathrooms or kitchens for easy access during emergencies
Other Devices
ADT On-the-Go System, a mobile solution with GPS capabilities for active users who need protection outside the home

ADT Health wants you protected wherever you are. Here’s how their systems keep that promise:

  • At Home Peace-of-Mind: Base stations and wearables (like pendants or medical alert bracelets) keep you connected in your house. These systems are lifesavers because help is close at hand, even if something happens in the bathroom or another spot where falls are more likely.
  • Freedom to Roam: Love being active? ADT Health’s On-the-Go System goes where you go – think hiking, shopping, visiting friends. It uses GPS to find you quickly, so there’s no need to worry if something unexpected happens while you’re out.

Popular Systems: What Stands Out

ADT Medical Alert Plus

This at-home system has a long range and doesn’t need a landline. It earns extra points for options like fall detection and waterproof devices – perfect for safety even in the shower.

ADT On-the-Go System

If there were an award for “Most Reliable Travel Buddy,” this would win. The GPS helps responders find you fast, and the design is made for being on the move. It’s like having a safety net wherever you go.

The Tech That Makes It Work

Battery Life
Up to 20 hours for basic system, over a day's worth for On-The-Go system
Connectivity Type
Landline, Cellular
Size and Weight
Designed to be compact and lightweight
In-home Systems Range
600-foot range
Wearable Device Range
100-foot range from a base unit
Customization and Alert Options
Customization, various wearable options and add-on accessories available
Fall Detection
Water Resistant
The wearable devices and buttons are rated IP67 water-resistant protection

ADT Health knows tech needs to be reliable, not just fancy. Their devices are built to last. Long battery life means you’re protected around the clock. Whether you prefer a landline or cellular hookup, you’ve got options. Plus, the devices are small and easy to wear – no bulky gadgets to slow you down.

Monitoring and Response: People Behind the Promise

24/7 Monitoring Service
Monitoring Center Certification
Two-Way Voice Communication
Available in Medical Alert Plus and On-The-Go systems
GPS Tracking
Available in On-The-Go system
Activity Monitoring
Mobile App Integration
Monitoring & Response Time
Known for its rapid response time

The heart of ADT Health is the fast, caring help available 24/7 at their monitoring centers. It’s like having a team of trained professionals on speed dial. These folks are ready for anything! Some features that make them excellent:

  • Two-Way Talk: This device feature lets you and the responder speak directly. No more confusion or worrying about being heard during an emergency.
  • GPS Tracking: On-the-Go systems have this lifesaver. They’ll still find you if you can’t say where you are.
  • Fall Detection: Sometimes, the most challenging part of a fall is getting help. Automatic alerts mean one less thing to worry about, even if you can’t reach the button.

Compare to Other Brands

Additional Features

Multi-User Support
Medication Reminders
Voice Activation
Multilingual Support

Extra Features: That "Above and Beyond" Feeling

ADT Health goes beyond the emergency button. Here’s why they stand out:

  • Lockboxes: Smooth entry for responders means less stress if you can’t reach the door.
  • Multi-User Homes: Families (or roommates!) can all be on one system instead of needing many devices.
  • Medication Reminders: A little help with schedules can make a big difference in staying healthy.
  • Voice Activation: Forget fumbling for buttons – talk to your device for help or to adjust settings.
  • Multilingual Support: Being understood is vital in an emergency. ADT gets that everyone needs help sometimes.

Customer Support: The Real Deal

Customer Service Score
Consistently receives high marks for its customer service
Devices Maintenance
Provides access to support for maintaining devices
Returns and Refunds
Offers clear policies on returns and refunds
All products come with a warranty

If you have a question or your device needs fixing, ADT Health’s team has your back. They’re known for excellent customer service for a reason! Customers get:

  • Help with Setup and Maintenance: Less stress and more time enjoying your new safety net.
  • Easy Returns and Refunds: Buying a medical alert should be reassuring, not risky.
  • Warranty: It’s not something you hope to use, but it’s a sign that ADT Health stands behind its devices.

Cost and Value: Worth the Investment?

Subscription Plans
Monthly, quarterly, annual
Initial Setup Fee
No initial setup fees
Monthly Fee
The On-The-Go system's monthly fee starts at $39.99, with the option to
Extra Services Fees
Add-on accessories and services are available. Fall detection for an additional $11 per month
Discounts and Offers
Discounts are available for quarterly and annual billing options
Trial Period

ADT Health offers a flexible mix of plans, so most people can find something that works for them. They don’t hit you with sneaky setup fees on most plans, so it’s easier to get started. Here’s what to know:

  • Subscription Options: Pay monthly, quarterly, or annually to fit your budget.
  • Extra Features Have Extra Fees: That fancy fall detection? That’ll add to your bill. But it’s about choosing what you need.
  • Discounts: Sometimes there are deals, especially for longer subscriptions.
  • Trial Periods: Occasionally offered so you can try the system before committing.

What People Say: Real-Life Stories Count

It’s normal to wonder, “Will this help me?” Reading reviews or hearing testimonials from actual users can make the decision easier. People who use ADT Health often talk about:

  • Reliability: Knowing their system works when needed brings immense peace of mind.
  • Ease of Use: Seniors and non-tech folks praise how simple things are.
  • Fast, Compassionate Response: Feeling cared for during a crisis matters most.

Should ADT Health Be Your Choice? Pros and Cons

Here’s a quick checklist to help you decide:

  • You want safety and independence – for yourself or a loved one.
  • Tech should make your life easier, not harder.
  • Reliable customer service is non-negotiable.
  • You’re okay with potentially paying more for extra features like fall detection.

If this sounds like you, then ADT is worth a closer look.

  • Variety of Plans: Offers multiple subscription plans to suit different needs, including in-home and on-the-go options.
  • No Initial Setup Fee: Starting with no upfront costs is easy and cost-effective.
  • Fall Detection: The optional fall detection feature adds an extra layer of safety.
  • 24/7 Monitoring: Constant access to ADT's monitoring centers ensures prompt assistance.
  • Flexible Contracts: Month-to-month agreements provide flexibility without long-term commitments.
  • Waterproof Devices: Enhances usability in various environments, including showers or outdoors.
  • Extra Costs for Add-Ons: Additional fall detection and other accessories fees can increase the overall cost.
  • Limited Device Range: Depending on their living space or lifestyle, some users may find the device range limiting.
  • Dependence on Cellular Service: Effectiveness is tied to cellular service availability for specific systems, which may not be consistent everywhere.

Conclusion and Recommendations

ADT Health’s medical alert systems offer a robust solution for individuals seeking reliable emergency assistance and health monitoring. With a range of plans tailored to different lifestyles, ADT caters to a broad audience, ensuring users can find a system that aligns with their needs. Including optional fall detection and waterproof devices underscores ADT’s commitment to user safety and convenience.

However, potential users should consider the extra costs associated with additional features and the limitations regarding device range and cellular dependency. Despite these considerations, ADT stands out for its flexible contracts, comprehensive monitoring, and reliable service.

ADT Health’s medical alert systems are particularly well-suited for seniors living alone, individuals with medical conditions, or anyone seeking an extra layer of security and independence. With ADT, users can maintain their lifestyle while having the reassurance that help is just a button press away.


What other medical alert systems does ADT Health have?
Does my home need any particular setup?
Is fall detection available for every device?
Are the pendants waterproof?
How does GPS work on my device?
How far will the in-home devices reach?
How quickly can emergency responders get to me?
Will my family be contacted if something happens?