General Information

Overall Rating
Startup Costs
$0, with potential activation fees
User Reviews
Highly positive, with praise for reliability and customer support
Most Popular Products
At-Home Landline System, At-Home Cellular System, Mobile System with GPS
High, with consistent service availability
Ease of Setup
Easy, with support available for setup and testing
Ease of Use
User-friendly devices and interface
Best for
Seniors living alone, individuals with medical conditions, active adults seeking peace of mind

LifeFone has been a trusted name in the medical alert system industry, offering a safety net for those who value independence but require the assurance of immediate help at the press of a button. The brand’s commitment to medical alert system ratings excellence is evident in its broad array of services tailored to meet diverse needs, from in-home safety nets to on-the-go protection.

Types of Devices

In-home Devices
Landline and cellular connections, high range
Wearable Devices
Pendants and wristbands, waterproof, GPS-enabled
Wall Buttons
Additional layer of safety, easy access in high-risk areas
Other Devices
Specialised devices for specific needs, including mobile apps

LifeFone’s arsenal of devices is designed to cater to the varying lifestyles and needs of its users, with a focus on emergency buttons for older people and LifeFone wearable technology. From the traditional in-home devices that offer solid protection within the confines of one’s home to the innovative wearable devices that accompany users wherever they go, LifeFone ensures safety is never compromised.

The waterproof pendant and GPS-enabled wristbands stand out for their long battery life alert system, making them perfect companions for the active or outdoor-loving individual. Moreover, comparing LifeFone’s medical alert systems with other brands reveals its competitive edge in providing comprehensive safety solutions, including wall buttons for high-risk areas like bathrooms and kitchens, ensuring help is always within reach.

Technical Characteristics

Battery Life
From several days to months
Connectivity Type
Landline and Cellular
Size and Weight
Compact and lightweight
In-home Systems Range
Up to 1,300 feet from the base unit
Wearable Device Range
Nationwide coverage
Customization and Alert Options
Personalised response plans available
Fall Detection
Advanced technology available
Water Resistant

The technical specifications of LifeFone’s devices reflect a deep understanding of the user’s reliability and ease of use requirements. From the robust water resistance feature ensuring the device’s functionality in wet conditions to the impressive battery life that minimises maintenance, LifeFone prioritises convenience and safety.

Additionally, the flexibility offered by connectivity type options means that users are not limited by their living situation or geographical location. The in-home systems range and wearable device range further underscore LifeFone’s commitment to providing comprehensive protection, whether at home or on the go.

Compare to Other Brands

Monitoring and Response

24/7 Monitoring Service
Constant access to a U.S.-based monitoring centre
Monitoring Center Certification
TMA Five Diamond Certified
Two-Way Voice Communication
GPS Tracking
Activity Monitoring
Mobile App Integration
Monitoring & Response Time
Quick response times

LifeFone's Monitoring and Response Features

At the heart of LifeFone’s offering is its monitoring and response service, designed to provide users with peace of mind through immediate access to assistance whenever needed.

LifeFone’s comprehensive monitoring and response features cover everything from 24/7 monitoring service to innovative fall detection and GPS tracking capabilities. This ensures that users receive the assistance they need promptly, regardless of the situation. Two-way voice communication enhances the personal touch, allowing for immediate assessment and reassurance in emergencies.

Furthermore, features like geofencing and mobile app integration offer additional safety and convenience for users, their families, and caregivers, making LifeFone a holistic solution for personal safety and peace of mind.

Additional Features

Multi-User Support
Medication Reminders
Voice Activation
Multilingual Support

These additional features significantly contribute to the comprehensive nature of LifeFone’s offerings. From lockboxes that ensure help can always reach you to activity monitoring that keeps an eye on your well-being even when you might not be, LifeFone considers various aspects of user safety and convenience. The caregiver app and medication reminders underscore LifeFone’s commitment to holistic care, making these systems not just emergency response tools but integral parts of a well-rounded health management strategy.

Customer Support Service

Customer Service Score
High ratings from users for prompt, courteous, and effective support.
Devices Maintenance
Provides comprehensive maintenance guidelines and support
Returns and Refunds
Clear and fair policy on returns and refunds
Includes warranties on devices, covering repairs or replacements as necessary.

LifeFone’s customer support service is designed to ensure users feel supported at every step, from initial setup to ongoing use. With multilingual support and certified monitoring centres, LifeFone goes above and beyond to maintain a high level of service quality.

The company’s customer service score reflects its success in achieving customer satisfaction, further highlighted by its transparent policies on returns and refunds and device maintenance. This comprehensive support framework ensures that users can rely on LifeFone for emergency response and everyday questions and concerns, making it a trusted partner in personal safety and well-being.

Cost and Value

Subscription Plans
Various plans available
Initial Setup Fee
Minimal to none, with occasional promotions offering free setup.
Monthly Fee
Starting from $24.95/month
Extra Services Fees
Optional services may incur additional fees.
Discounts and Offers
Frequent promotions
Trial Period
A 30-day money-back guarantee allows users to try the service risk-free.

LifeFone’s commitment to providing value is clear in its pricing strategy, which balances cost-effectiveness with a high level of service. The brand’s subscription plans offer something for everyone, whether you need basic protection or comprehensive coverage with advanced features like GPS tracking and fall detection. The trial period and discounts further enhance the value proposition, allowing users to experience LifeFone’s services with minimal financial commitment upfront.

LifeFone Medical Alert Systems Pros and Cons

Understanding the strengths and weaknesses of LifeFone’s medical alert systems can help potential users make an informed decision. Here’s a breakdown of the primary pros and cons:

  • Stay connected and protected, wherever life takes you. Flexible devices are designed to keep you safe at home or out and about.
  • Find a plan that fits. Choose the options that work for your needs and budget, with no long-term commitments.
  • No tech headaches. These devices are designed for ease of use, with simple setup and maintenance.
  • Help is always available, day or night. Get assistance whenever needed from certified support professionals.
  • Peace of mind features for you and those you care about. Enjoy tools like medication reminders, activity tracking, and a caregiver app for extra support.
  • Certain desirable features, such as fall detection, require an extra monthly fee.
  • While satisfactory for most users, the wearable device range may be limited compared to some competitors, particularly outside the home.
  • Some plans may include an initial cost for equipment, although this is often offset by the lack of a setup fee or the availability of discounts.

LifeFone excels in providing a reliable, user-friendly medical alert system with various options to suit different lifestyles and needs. Its flexible subscription plans and additional safety features make it a standout choice for those seeking peace of mind.

However, the potential extra costs for advanced features and the limitations in device range are considerations for prospective users. LifeFone offers a balanced mix of value, reliability, and convenience, making it a strong contender in the medical alert system market.


LifeFone stands out as a beacon of reliability, innovation, and compassion in medical alert systems. Through its comprehensive range of devices and services, including in-home and mobile solutions, LifeFone ensures that help is always within reach, whether you’re at home or on the go. With flexible plans, no long-term contracts, and additional features like medication reminders and a caregiver app, LifeFone offers a tailored approach to safety and peace of mind.

What sets LifeFone apart is not just its commitment to quality and user-friendliness but also its understanding of the diverse needs of its users. Whether offering multilingual support, ensuring easy installation, or providing devices with long battery life and waterproof capabilities, LifeFone addresses the nuances of everyday life with a thoughtful touch.

As we conclude this review, it’s clear that LifeFone’s medical alert systems represent a harmonious blend of technology and human compassion. For anyone seeking a reliable safety net that keeps pace with the demands of modern life while offering the reassurance of immediate assistance, LifeFone emerges as a leading choice. Embrace the freedom and confidence that comes with having LifeFone by your side or by the side of your loved ones.

Frequently Asked Questions

Are LifeFone's medical alert systems easy to install?
Can LifeFone's medical alert devices be used outside the home?
Does LifeFone offer fall detection?
Is there a long-term contract required with LifeFone?
How does LifeFone ensure help is available in an emergency?
Can multiple family members use the same LifeFone system?