Med Alerts (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. It also details your rights under the California Consumer Privacy Act (CPRA), the General Data Protection Regulation (GDPR), and the UK General Data Protection Regulation (UK GDPR).
Information Collection and Utilization
To enhance your experience and the services we provide, we may ask you to furnish us with specific personally identifiable details, such as your name and email address (“Personal Data”).
Legal Basis for Processing
We process your Personal Data under the following legal bases as per the GDPR and UK GDPR:
- Consent
- Contract necessity
- Compliance with legal obligations
- Legitimate interests
Personal Data Collection
We collect Personal Data with the aim of:
- Improving our Website.
- Identifying and communicating with you.
- Responding to your requests/inquiries.
- Enhancing our service offerings.
Our Website incorporates reCAPTCHA v3 to prevent spam through our forms, and it is governed by Google’s
Privacy Policy and Terms of Use.
Log Data & Analytics
When you visit our Website, we collect information your browser sends us (“Log Data”). This Log Data may include details like your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website, the time and date of your visit, time spent on those pages, and other statistics.
We may utilize third-party services like Google Analytics to collect, monitor, and analyze this data to improve our Website’s functionality. These third-party services operate under their privacy policies.
Cookies and Tracking
Our cookies and similar technologies comply with the EU ePrivacy Directive and the UK Privacy and Electronic Communications Regulations (PECR). We provide clear and comprehensive information about the purposes for which we use cookies, and we obtain your consent before placing them on your device, except where cookies are strictly necessary for the operation of our Website. Please read our Cookie Policy to understand how we utilize cookies to enhance your experience on our Website.
Do Not Track (DNT) Disclosure
We honor Do Not Track (DNT) signals and do not track or plant cookies if a DNT browser mechanism exists. We strive to provide a personalized user experience while respecting your privacy preferences.
User Rights (GDPR and UK GDPR)
Under the GDPR and UK GDPR, you have the right to:
- Access your personal data.
- Rectify inaccuracies in your personal data.
- Erase your personal data (right to be forgotten).
- Object to or restrict the processing of your personal data.
- Data portability.
- Withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal).
Rights related to automated decision-making and profiling.
You may exercise these rights by contacting us at contact@med-alerts.com. Suppose you believe our data processing infringes the GDPR or UK GDPR. In that case, you can complain to a supervisory authority in the EU Member State or the UK where you reside, work, or where the alleged infringement occurred.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specifically, personal data is retained for no longer than [insert specific retention period, e.g., “two years”] after the last interaction with our services unless otherwise required by law or necessary for establishing, exercising, or defense of legal claims.
International Data Transfers
Your information, including Personal Data, may be transferred to—and maintained on—computers outside your jurisdiction, including outside the European Economic Area (EEA) and the UK, where data protection laws may differ. We ensure appropriate safeguards for such transfers, including Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner’s Office (ICO) and other lawful mechanisms.
Third-Party Services
We may employ third-party companies and individuals to facilitate our Website, perform Website-related services, or help us analyze how our Website is used. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Opt-Out Rights (CPRA)
You have the right to opt out of the sale or sharing of your personal data. To exercise this right, please email us at contact@med-alerts.com with your request.
Communications
Your Personal Data may be used to contact you with newsletters, marketing materials, or other information that may interest you. You can opt out of receiving these communications from us anytime by following the unsubscribe link or contacting us directly.
Security
We prioritize the security of your Personal Data and implement reasonable measures to protect it. However, no method of transmission over the Internet or electronic storage is entirely secure.
Third-Party Links
Our Website may contain links to external sites that we do not operate. We advise you to review the Privacy Policy of these external sites as we do not control and are not responsible for their content or privacy practices.
Children’s Privacy
Our Website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13, and if we become aware of such collection, we remove the information from our servers.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will become effective immediately upon posting on our Website. Please periodically review this page for the latest information on our privacy practices.
Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at contact@med-alerts.com or via our contacts page.
Effective Date
This policy is effective as of 12.08.2024.