Med Alerts (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. It also details your rights under the California Consumer Privacy Act (CPRA) and the General Data Protection Regulation (GDPR).

Information Collection and Utilization

To enhance your experience and the services we provide, we may ask you to furnish us with certain personally identifiable details that could include, but are not limited to, your name and email address (“Personal Data”).

Personal Data Collection

We collect Personal Data with the aim of:

  • Improving our Website.
  • Identifying and communicating with you.
  • Responding to your requests/inquiries.
  • Enhancing our service offerings.

Our Website incorporates reCAPTCHA v3 to prevent spam through our forms, governed by Google’s Privacy Policy and Terms of Use.

Log Data & Analytics

When you visit our Website, we collect information that your browser sends to us (“Log Data”). This Log Data may include details like your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, time spent on those pages, and other statistics.

We may utilize third-party services like Google Analytics to collect, monitor, and analyze this data to improve our Website’s functionality. These third-party services operate under their own privacy policies.

Cookies and Tracking

Read our Cookie Policy to understand how we utilize cookies to enhance your experience on our Website.

Do Not Track (DNT) Disclosure

We honor Do Not Track (DNT) signals and do not track or plant cookies if a DNT browser mechanism is in place. We strive to provide a personalized user experience while respecting your privacy preferences.

User Rights (GDPR)

Under the GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccuracies in your personal data.
  • Erase your personal data.
  • Object to or restrict the processing of your personal data.
  • Data portability.

You may exercise these rights by contacting us at contact@med-alerts.com.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Specifically, personal data is retained for no longer than [insert specific retention period, e.g., “two years”] after the last interaction with our services, unless otherwise required by law.

International Data Transfers

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and other lawful mechanisms.

Third-Party Services

We may employ third-party companies and individuals to assist in facilitating our Website, perform Website-related services, or help us analyze how our Website is used. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Opt-Out Rights (CPRA)

You have the right to opt-out of the sale or sharing of your personal data. To exercise this right, please contact us at contact@med-alerts.com with your request.

Communications

Your Personal Data may be used to contact you with newsletters, marketing materials, or other information that may interest you. You have the right to opt-out of receiving these communications from us at any time by following the unsubscribe link in the email or contacting us directly.

Security

We prioritize the security of your Personal Data and implement reasonable measures to protect it. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our Website may contain links to external sites not operated by us. We advise you to review the Privacy Policy of these external sites as we do not control and are not responsible for their content or privacy practices.

Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware of such collection, we take steps to remove the information from our servers.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will become effective immediately upon posting on our Website. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at contact@med-alerts.com.

Effective Date

This policy is effective as of 11.07.2024.

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