General Information

Overall Rating
Startup Costs
Varies; equipment and activation fees apply
User Reviews
Positive, highlighting ease of use and reliable service
Most Popular Products
Jitterbug Smart4, Jitterbug Flip2, Lively Mobile Plus
High, with 24/7 emergency monitoring
Ease of Setup
User-friendly, with simple activation
Ease of Use
Intuitive interfaces designed for seniors
Best for
Seniors seeking on-the-go protection and an array of health and safety features

What Makes Them Different

Lively is all about making safety accessible and easy to use – something that’s especially important for older adults. They offer plans tailor-made for different lifestyles, whether you spend most of your time at home or prefer getting out and about. And setting everything up couldn’t be easier.

Types of Devices

In-home Devices
Lively on Alexa Devices, Lively Mobile+
Wearable Devices
Lively Mobile+, Jitterbug© phones
Wall Buttons
Lively Mobile+
Other Devices
Lively Link® app for Apple Watch

Devices Tailored to Your Life

Lively understands that everyone has unique needs. Here’s what they have to offer:

  • Homebodies: Do you love relaxing at home? Their system for Alexa devices gives you a whole new kind of safety net.
  • On the Go: The Lively Mobile Plus is all about portable peace of mind. Think fall detection, talking directly to medical pros, and more.
  • Tech-Savvy: Sync your Apple Watch with Lively, and help is; helpst a tap away.
  • Just the Basics: Jitterbug phones aren’t just for calling – they’ve got an Urgent Response button built right in.

Compare with Other Brands

Top-Notch Products

  • Lively Mobile Plus: This little device packs a punch! It’s got it all – GPS tracking, cellular connectivity, and a waterproof help button you can talk through.
  • Lively on Alexa Devices: Turn your existing Alexa into a medical alert system with just your voice.

Every system is designed to be as intuitive as possible. You won’t have to stress about troubleshooting!

Tech Specs

Battery Life
Long-lasting, suitable for extended use
Connectivity Type
Cellular, Wi-Fi, Bluetooth (via Alexa devices)
Size and Weight
Compact and lightweight for portability
In-home Systems Range
As per home Wi-Fi range
Wearable Device Range
Extensive range (wherever there's cellular/Wi-Fi coverage)
Customization and Alert Options
Customizable via the Lively app
Fall Detection
Water Resistant

Lively devices are built with the user in mind. Long battery life gives you one less thing to worry about, especially with their portable devices. The Lively Mobile Plus works on cellular networks, so you’re covered no matter where you go.

Small, lightweight, and waterproof – that’s how they roll! Wear them in the shower, in the rain, or wherever life takes you. Whether you’re at home or exploring, Lively ensures you’ve got the connection you need.

Monitoring and Response

24/7 Monitoring Service
Monitoring Center Certification
Two-Way Voice Communication
GPS Tracking
Activity Monitoring
with Apple Watch and Alexa enabled devices
Mobile App Integration
Yes, with Lively Link App
Monitoring & Response Time

The Human Touch: Response Time & Support

Lively knows that a speedy response is crucial in an emergency. That’s why they offer 24/7 monitoring. You can speak directly to their team with a button or say, “Alexa, call for help”.

Need even more security? Add-on fall detection can be a lifesaver – literally! Lively also makes it easy for your loved ones to keep an eye on things with their caregiver app.

Additional Features

Not specified
Multi-User Support
Available, allowing multiple users to access and use the devices or apps
Medication Reminders
Not specified
Voice Activation
Available, particularly through devices like Lively Mobile Plus
Multilingual Support
Not explicitly mentioned for Lively products

More Than Just Emergencies

Lively is invested in helping you stay healthy and happy. Here are some extra perks:

  • No Fumbling for Keys: Lockboxes give first responders quick access if you can’t reach the door.
  • Family Coverage: Certain plans can protect more than one person in your household.
  • Stay on Track: Need medication reminders? They’ve got you covered. (They may even offer activity tracking.)
  • Convenience: Voice controls and a caregiver app make life easier for everyone.

Customer Support

Customer Service Score
Generally receives positive feedback
Devices Maintenance
Lively provides guidelines for device maintenance
Returns and Refunds
Offers a policy, specifics would depend on the product
Available. Specific warranty details would vary by device

Excellent Customer Service

Lively has a strong reputation for going the extra mile for its customers. Positive reviews point to their friendly, helpful service. And if you ever have a question about your device, they offer support to keep things running smoothly so you have peace of mind.

Lively understands that everyone deserves to feel secure, and this is reflected in its policies. It offers precise and transparent information on returns, refunds, and warranties.

Cost and Value

Subscription Plans
Data plans: 1GB at $5, 5GB at $10
Initial Setup Fee
Not specified; typically varies by device
Monthly Fee
Basic Plan: 19.99$, Preferred Plan: 39.99$, Premium Plan: 49.99$
Extra Services Fees
Unlimited Data Plans at $30
Discounts and Offers
$5 monthly discount for paperless billing
Trial Period
Depends on the purchase terms

Affordable & Flexible

Lively believes in making safety accessible. They offer a range of no-contract plans to fit your needs and budget. Check out their website for the latest offers and special discounts – you might even be able to try the service risk-free.

The Real User Experience

Lively’s commitment to customer satisfaction shows in their reviews. Users love the reliability, ease of use, and knowing they have help whenever needed. Positive feedback indicates that the company prioritizes making users feel safe and supported.

Pros & Cons

Let’s sum it up to help you decide if Lively is right for you:

  • Lots of plans and devices to choose from
  • No long-term contracts = total flexibility
  • 24/7 emergency monitoring
  • Works with tech you may already own, like Alexa
  • Caregiver app brings peace of mind to your loved ones
  • Extra features can increase monthly costs
  • It may be an initial setup fee
  • Some specifics are unclear (like the availability of medication reminders)

The Verdict

Lively is an excellent choice if you’re looking for a user-friendly, reliable medical alert system. Their variety of plans and device integrations are strong selling points. The potential for extra costs is something to consider, but they’re worth adding to your shortlist, especially if you’re a senior seeking dependable safety features and everyday convenience.

Frequently Asked Questions

Can I switch Lively plans?
Does Lively require a long-term contract?
Does Lively help with things besides emergencies?
Are Lively devices waterproof?
How do I use Lively in an emergency?
Can my family use the Lively app?
What kinds of devices are compatible with Lively?
Are there hidden fees with Lively?
How accurate is GPS tracking on Lively devices?
Does Lively offer a trial period?