Why Medical Alerts Matter: Protecting Senior Well-being

Prioritizing safety and self-reliance becomes increasingly important as we get older. Medical alerts, or PERS (Personal Emergency Response Systems), create a much-needed support network. When a fall, unexpected health issue, or other urgent situation arises, these systems ensure that help is just a touch away.

What Sets AARP-Highlighted Systems Apart

AARP recognizes the significance of dependable medical alert solutions. Although they don’t endorse specific brands, they often showcase systems that provide:

  • Comfortable Wearables: Discreet designs like pendants, watches, or bracelets promote all-day use.
  • Versatile Coverage: Choose from home-based protection, on-the-go solutions, or a combination.
  • GPS Location Services: In emergencies, GPS enables responders to pinpoint your location swiftly.
  • Round-the-Clock Support: Certified professionals offer assistance whenever it’s needed.

Your Path to Independence: The Benefits of Medical Alerts

Medical alerts provide an empowering solution for older adults who are determined to live on their own terms. Knowing help is a button-press away brings confidence while giving your loved ones a sense of security.

AARP's Top Picks for 2024

After a thorough evaluation, AARP brings these five companies to the forefront, each offering a unique blend of protection, user-friendliness, and the potential for valuable savings:

Top 5 Rating

Lifeline’s commitment to user safety and independence is evident through features like automatic fall detection, GPS support, and direct communication...
Lively brings simplicity and efficiency to the forefront with its medical alert systems. Perfect for active seniors, Lively’s devices ensure...
MobileHelp excels at on-the-go protection with long-range GPS and reliable fall detection. Emergency Response Time Medical Alert Technology Aging in...
Medical Guardian offers a wide array of devices and features, ensuring there’s an option for nearly any need and budget....
Bay Alarm Medical is a top choice for in-home safety due to its exceptional range and affordable subscription plans. 24/7...

Reap the Rewards of AARP's Partnerships

AARP champions its members’ health, including access to medical alert solutions. Their collaboration with leading companies has the potential to deliver:

  • Enhanced Affordability: Access exclusive member discounts or special promotions.
  • Simplified Setup: Streamlined enrollment processes using your AARP membership.
  • Exceptional Value: Receive dependable protection at a budget-conscious price.

AARP's Standards: How They Choose the Best

AARP takes its role in guiding members toward reliable protection seriously. Here’s what they look for when considering standout medical alert solutions:

  • Dependability Matters: Systems need a proven track record of consistent performance and swift action when seconds count.
  • Designed for You: Seniors deserve clear instructions, easy-to-use devices, and setups that prioritize simplicity.
  • Safety Without Limits: Look for options that blend in-home protection with on-the-go features like fall detection and GPS, ensuring you’re covered wherever you roam.
  • Always Someone There: 24/7 availability from knowledgeable, patient support staff is essential. Bonus points for multilingual options!
  • Protecting Your Budget: AARP understands that quality and affordability must go hand-in-hand.

What Makes Each Special

Let’s take a closer look at why AARP selected these providers. Remember, while each offers excellent benefits, they emphasize slightly different things:

Philips Lifeline Medical Alerts

Rating: 4.2
Lifeline prioritizes safety and independence with fall detection, GPS tracking, and direct access to responders.

Lifeline’s commitment to user safety and independence is evident through features like automatic fall detection, GPS support, and direct communication lines to trained responders.

  • Automatic Fall Detection
  • GPS-enabled Medical Alert
  • Caregiver Mobile App
  • Ease of Installation
  • Comprehensive Support
  • 30-day Full-Refund Guarantee
Why We Choose It?

We selected Philips Lifeline for review due to its pioneering role in medical alert systems, combining innovative technology with user-focused services. Lifeline’s reputation for reliability, sophisticated fall detection, and GPS-enabled devices address a broad spectrum of needs, from seniors living alone to active individuals. Their systems are designed for ease of use and rapid response, ensuring that help is always at hand. By focusing on both the technological and human aspects of medical alerts, Lifeline exemplifies a commitment to enhancing the quality of life for its users, making it a standout choice for our in-depth review.

  • Versatile product range. Philips Lifeline offers in-home systems and GPS-equipped mobile solutions to match different lifestyles.
  • Flexible plans. Find the right subscription to fit your needs and budget, without long-term contracts.
  • Ease of use. Devices are designed for simplicity, with straightforward setup and maintenance.
  • Round-the-clock support. Certified response centers and dedicated customer service ensure help is always available.
  • Extra safety features. Philips Lifeline includes benefits like medication reminders, activity monitoring, and a caregiver app for added peace of mind.
  • Additional costs for some features. Key safety features, like fall detection, may require an extra monthly fee.
  • Potential range limitations. The operational range of some wearable devices might not be as extensive as certain competitors, primarily for those with very active lifestyles.
  • Initial Equipment Investment: Certain plans may necessitate an upfront investment in equipment, though Lifeline often mitigates this through discounts or by waiving setup fees, enhancing affordability.

Philips Lifeline: Simplicity and Savings

  • The Value of Membership: Get a 15% membership discount on subscriptions, plus no activation fee or shipping costs.
  • Trusted & Reliable: A proven reputation for dependable service, intuitive technology, and top-notch support.
  • Confidence Boost: Strong user reviews signify trust in the Lifeline brand.


Rating: 4.7
Lively brings simplicity and efficiency to the forefront with its medical alert systems.

Lively brings simplicity and efficiency to the forefront with its medical alert systems. Perfect for active seniors, Lively’s devices ensure help is just a button press away, whether at home or outdoors.

  • Health and Safety Packages
  • Ease of Customization
  • Tech Support and Monitoring
  • Senior-Friendly Smartphones
  • Flip Phones with Big Buttons
  • Waterproof Medical Alert Devices
Why We Choose It?

Lively is chosen for its user-friendly medical alert devices, including the popular Jitterbug phones and wearable devices, which offer simplicity without compromising on safety. Lively’s services are particularly appealing to tech-savvy seniors and those looking for devices that integrate health and safety features with everyday communication tools.

  • Lots of plans and devices to choose from
  • No long-term contracts = total flexibility
  • 24/7 emergency monitoring
  • Works with tech you may already own, like Alexa
  • Caregiver app brings peace of mind to your loved ones
  • Extra features can increase monthly costs
  • It may be an initial setup fee
  • Some specifics are unclear (like the availability of medication reminders)

Lively: Modern Safety Solutions

  • Potential Savings: Take advantage of device discounts, especially on options like the Lively Mobile Plus or the stylish Lively Wearable 2.
  • Innovative & Accessible: Appealing to active seniors with tech-savvy designs emphasizing safety and convenience.
  • User-Approved: Get reassured by the consistently positive feedback highlighting the ease of use and the security provided by the Lively app.


Rating: 4.9
MobileHelp medical alert system is a preferred choice for keeping your loved ones secure.

MobileHelp excels at on-the-go protection with long-range GPS and reliable fall detection.

  • Emergency Response Time
  • Medical Alert Technology
  • Aging in Place Solutions
  • Mobile App Functionality
  • Comprehensive Coverage
  • Reliable Support
Why We Choose It?

MobileHelp earns its place in our top best medical alerts rating for its exceptional integration of GPS technology, ensuring users’ safety at home and on the go. Their cutting-edge devices and mobile apps offer unparalleled freedom and security, particularly appealing to active seniors. MobileHelp’s commitment to no landline requirements, flexible plan options, and reputation for stellar customer service make them a top choice for anyone prioritizing mobility and peace of mind.

  • Comprehensive options. Find the right devices and services, including both home-based and mobile solutions (some with GPS!) to match individual needs.
  • Flexible plans. Choose a subscription that works for your needs and budget, with no long-term contracts required.
  • User-friendly designs. Simple setup and maintenance make these devices accessible for everyone.
  • Reliable support. 24/7 monitoring from certified centers and dedicated customer support mean help is always within reach.
  • Thoughtful features. Enjoy benefits like medication reminders, activity monitoring, and apps to connect with caregivers.
  • Affordable choice. Competitive pricing and no required long-term contracts offer cost-effective solutions.
  • Additional fees may apply. Some of the most desirable features, like fall detection or GPS, may add extra monthly costs.
  • Device selection could be broader. While offering a good range, those looking for the latest in wearable technology might want a slightly wider selection.
  • Equipment Cost: Some plans may include an initial cost for equipment, although this is often offset by the lack of a setup fee or the availability of discounts.

MobileHelp: Flexibility & High-Tech Features

  • Keep a Lookout: While no fixed AARP discount exists, frequent promotions offer excellent savings opportunities.
  • Technology Meets Compassion: Advanced features like automatic fall detection and GPS blend seamlessly with compassionate customer service.
  • Widely Trusted: High user ratings speak to dependable performance and overall reliability.

Compare Brands

Medical Guardian

Rating: 4.8
Embrace a safer tomorrow with Medical Guardian – your trusted partner in personal emergency response

Medical Guardian offers a wide array of devices and features, ensuring there’s an option for nearly any need and budget.

  • Waterproof Durability
  • GPS Functionality
  • Long Battery Life
  • Nationwide Coverage
  • Easy-to-Use Interface
  • Lightweight and Comfortable
Why We Choose It?

In selecting the Medical Guardian bracelet for our review, we focused on its standout blend of advanced safety features, user-centric design, and reliability. This choice was driven by its comprehensive coverage, ensuring users feel secure and supported whether at home or on the go.

The waterproof durability, GPS functionality, and long battery life stand out as key reasons, providing peace of mind to a wide range of users—from active adults to seniors living independently. Additionally, its nationwide coverage and easy-to-use interface make it a superior choice for anyone seeking a blend of modern technology with practical, everyday safety. Our commitment to reviewing products that genuinely enhance users’ lives led us to choose the Medical Guardian bracelet, highlighting its role as a reliable guardian in the landscape of medical alert systems.

  • Offers systems for all lifestyles, from active seniors to those managing health conditions.
  • Advanced features like fall detection and GPS tracking enhance user safety.
  • Transparent pricing with no hidden fees.
  • Comprehensive customer support, including multilingual and 24/7 monitoring.
  • User-friendly devices and setup process.
  • Premium features mean a slightly higher price tag. However, for many, the peace of mind is well worth it.
  • Fall detection and GPS tracking require additional fees, increasing overall costs.

Medical Guardian: Comprehensive Protection

  • Smart Shopper Tip: Look for their frequent promotions to score free months of service or device discounts.
  • Top of the Class: Exceptional user ratings speak to reliability, rich features, and responsive support.
  • Worry Less: Enjoy a full suite of safety features, including fall detection, GPS, and other options to safeguard you and your loved ones.

Bay Alarm Medical

Rating: 4.2
Bay Alarm Medical stands out in providing peace of mind for families and individuals seeking dependable protection.

Bay Alarm Medical is a top choice for in-home safety due to its exceptional range and affordable subscription plans.

  • 24/7 Emergency Response
  • Affordable Medical Alert Systems
  • Comprehensive Device Range
  • No Long-Term Contracts
  • One-Year Price-Lock Guarantee
  • Bay Alarm Medical App and Caregiver Tracking App
Why We Choose It?

For our review, we chose Bay Alarm Medical due to its unparalleled commitment to safety, reliability, and customer satisfaction. This decision was anchored in their robust offering of advanced alert systems, tailored to meet the diverse needs of individuals across various life stages. Key factors that stood out include their seamless setup process, ensuring quick and easy installation, and their 24/7 monitoring service, offering peace of mind with round-the-clock support from US-based centers. The variety of their devices, including waterproof options and mobile solutions with GPS, caters to both in-home safety and on-the-go security, making them a versatile choice for seniors, those with medical conditions, and active individuals alike.

  • Tailored solutions: Bay Alarm offers various plans and devices to match your requirements.
  • Affordable for many: Plans accommodate different budgets, and there's no long-term commitment to worry about.
  • User-centric design: Their systems are known for being straightforward and ideal for those less familiar with the technology.
  • Reliable support: Round-the-clock monitoring by their professional team provides reassurance.
  • Value-added features: Options like medication reminders and activity tracking offer extra support.
  • Stable pricing: Their one-year price-lock guarantee provides peace of mind against unexpected cost increases.
  • Optional upgrades: Advanced features like fall detection and GPS location tracking come at an additional monthly cost.
  • Streamlined selection: While their device range is adequate, specific competitors might offer a broader choice.

Bay Alarm Medical: Value-Driven Care

  • Worth the Wait: Monitor their promotions for deals on equipment or shipping.
  • A History of Excellence: A solid reputation for dependable monitoring, user-friendly technology, and top-tier customer care.
  • All-Around Protection: Choose from in-home or on-the-go solutions, all bolstered by features like fall detection for 360-degree coverage.

The Right Fit for You

How do you choose? It depends on your (or your loved one’s) individual needs:

  • Embracing Technology: MobileHelp or Lively could be ideal.
  • Simplicity is Key: Lifeline’s classic approach and AARP discount are attractive.
  • Prioritizing Value: Carefully compare special offers from Medical Guardian or Bay Alarm Medical.

Remember, each AARP-recommended company delivers an essential safety net, giving seniors and their loved ones invaluable peace of mind.

Finding Your Perfect Match: It's All About You

Medical alert systems aren’t one-size-fits-all. What matters most to you (or your loved one) determines the ideal choice. Let’s break it down:

Homebody or Adventurer?

  • Home Sweet Home: If you mostly stay close to home, an in-home system offers focused protection and is often more budget-friendly.
  • Ready to Roam: Active seniors, or those who frequently go out, need a mobile system with GPS tracking, so help is always a button to press away wherever life takes you.

Fall Detection: Your Invisible Guardian

  • When You Need a Backup: Fall detection adds an invaluable layer of safety. If you can’t reach the button, the system can call for help. It often costs extra, but consider it investing in peace of mind.

GPS: Your Location Lifeline

  • Pinpoint Accuracy: A mobile system with GPS is vital if you have health conditions that might cause wandering or disorientation. It lets responders find you quickly.

The Importance of Battery Life

  • Always Powered, Always Protected: A long-lasting battery is essential, especially for mobile devices. It would help if you had that constant reassurance that your lifeline is ready when needed.

Monitoring: The Heart of Your Safety Net

  • 24/7 Support: Opt for companies with certified professionals keeping watch every minute of the day. Multilingual support is a huge plus, ensuring help is there regardless of language.

Value: It’s Not Just About the Price Tag

  • The Whole Package: Cost is essential, but remember to consider features, reliability, and the level of customer care. This is where AARP discounts can make a big difference!

Comparing AARP's Top Picks

General Information Types of Devices Technical Characteristics Monitoring and Response Additional Features Customer Service and Support Cost and Value
NameLifelineLivelyMobileHelpMedical GuardianBay Alarm Medical
Overall Rating 4.2/54.7/54.9/54.8/54.2/5
Startup Costs $0 with potential activation feesVaries; equipment and activation fees apply$0 with no upfront equipment or activation fees$99 for device purchase + $49.95 activation feeNone
User Reviews Highly positive with praise for reliability and customer supportPositive, highlighting ease of use and reliable serviceHighly positiveMostly positiveHighly favorable
Most Popular Products HomeSafe Standard, On the Go, AutoAlertJitterbug Smart4, Jitterbug Flip2, Lively Mobile PlusTouch Classic, Mobile Duo, Touch DuoMGMini, MGClassic Alert SystemsSOS Home Medical Alert System, SOS Mobile Unit, SOS Smartwatch
Reliability High with consistent service availabilityHigh, with 24/7 emergency monitoringHighHigh24/7 Emergency Response
Ease of Setup User-friendly with options for professional installationUser-friendly, with simple activationEasyUser-friendly, quick installationEasy Installation processes
Ease of Use Intuitive devices and interfacesIntuitive interfaces designed for seniorsUser-friendly devices and interfaceIntuitive interface and simple operationUser-friendly design
Best for Seniors living alone, individuals with medical conditions, active adultsSeniors seeking on-the-go protection and an array of health and safety featuresSeniors living alone, individuals with medical conditions, active adults seeking peace of mindSeniors living alone, individuals with mobility issues, tech-savvy users seeking comprehensive featuresSenior safety, active seniors
NameLifelineLivelyMobileHelpMedical GuardianBay Alarm Medical
In-home Devices HomeSafe Standard, HomeSafe with AutoAlertLively on Alexa Devices, Lively Mobile+Classic, Wired Home, Touch ClassicMGClassic, MGHome Cellular In-Home SystemsSOS Home Medical Alert System
Wearable Devices Lifeline Pendant, Lifeline WristbandLively Mobile+, Jitterbug© phonesSolo, MicroMGMini, MGMini lite, MgMove On-the-go SystemsSOS Mobile Unit, SOS Smartwatch
Wall Buttons Lifeline Wall ButtonLively Mobile+Automatic Fall Detection ButtonsVoice Activated Wall Button, Wireless Wall Button, White Combo KitPortable alert buttons
Other Devices Lifeline Mobile App, On the GoLively Link® app for Apple WatchMobile Duo, Touch Duo (All-in-one systems)Mobile AppCaregiver tracking devices
NameLifelineLivelyMobileHelpMedical GuardianBay Alarm Medical
Battery Life From several days to monthsLong-lasting, suitable for extended useOver 30 hours for in-home, 24 hours for mobile products24-72 hours, depends on deviceLong battery life
Connectivity Type Landline and cellularCellular, Wi-Fi, Bluetooth (via Alexa devices) AT&T Cellular NetworkWi-Fi, cellular, and landline connections availableLandline and cellular
Size and Weight Compact and lightweightCompact and lightweight for portabilitySize of a deck of cards and weighs 3 ouncesSmallest wearable devices on the marketCompact and lightweight
In-home Systems Range Up to 1300 feet from the base unitAs per home Wi-Fi range1400 feet1,300 ft (about 3 football fields)Extensive coverage
Wearable Device Range Nationwide coverage Extensive range (wherever there's cellular/Wi-Fi coverage)600 feet from the Mobile DeviceNot specifiedNationwide coverage through cellular network
Customization and Alert Options Personalized response plans Customizable via the Lively app AvailableAvailable for all wearable devicesPersonalized response plans and alert options
Fall DetectionAvailableYesAdvanced fall detection technologyYesAdvanced technology
Water ResistantYesYesYes (some devices)All devices are water resistantYes
NameLifelineLivelyMobileHelpMedical GuardianBay Alarm Medical
24/7 Monitoring Service Constant access to U.S.-based monitoring centersYes Constant access to U.S.-based monitoring centersYesConstant access to a U.S.-based monitoring centre
Monitoring Center Certification YesYesCertifiedYesCertified centres for high standards of emergency response
Two-Way Voice Communication AvailableYes Available in all devicesAvailable in all on-the-go devices and in MGHome Cellular systemYes
GPS Tracking YesYes Available IncludedYes
Activity MonitoringAvailablewith Apple Watch and Alexa enabled devicesCompatiable with other brand devices and appsMedical Guardian Care Web Portal and Mobile App compatiableYes
Mobile App Integration AvailableYes, with Lively Link AppYesYesYes
Monitoring & Response Time Quick response timeFastQuick response timeFast responseQuick response time
NameLifelineLivelyMobileHelpMedical GuardianBay Alarm Medical
Lockboxes YesNot specifiedYesNoYes
Multi-User Support YesAvailable, allowing multiple users to access and use the devices or appsYesAvailableYes
Medication Reminders YesNot specifiedIncluded Available in some devicesYes
Voice Activation YesAvailable, particularly through devices like Lively Mobile PlusYesAvailableYes
Multilingual Support YesNot explicitly mentioned for Lively productsNo YesYes
NameLifelineLivelyMobileHelpMedical GuardianBay Alarm Medical
Customer Service Score High ratings for prompt, courteous, and effective supportGenerally receives positive feedback9.9/109.8/108.9/10
Devices Maintenance Comprehensive support for device maintenanceLively provides guidelines for device maintenanceComprehensive guidelines and support YesComprehensive support for device upkeep and troubleshooting
Returns and Refunds Clear and fair policyOffers a policy, specifics would depend on the productClear and fair policy AvailableTransparent policies
Warranty Includes warranties covering repairs or replacements as necessaryAvailable. Specific warranty details would vary by deviceNo, but equipment replacement cover for normal maintenanceCovered by Medical Guardian Protection PlanWarranties covering repairs or replacements
NameLifelineLivelyMobileHelpMedical GuardianBay Alarm Medical
Subscription Plans MonthlyData plans: 1GB at $5, 5GB at $10Annual, Semi-Annual, Quarterly, MonthlyMonthly, quarterly or annuallyMonthly, annual
Initial Setup Fee One-time $99.95 setup feeNot specified; typically varies by device$0$99 for device purchase + $49.95 activation feeMinimal to none
Monthly Fee From $29.95/monthBasic Plan: 19.99$, Preferred Plan: 39.99$, Premium Plan: 49.99$From $19.95 for in-home and $39.95 for on-the-go devicesStart at $29.95Starting at $19.95/month
Extra Services Fees AvailableUnlimited Data Plans at $30from 6$/month Starts at $10/monthFrom $10
Discounts and Offers Numerous promotions$5 monthly discount for paperless billing1 Free Month + 50% off Fall DetectionOften. Latest Offer: 75% Off for MGHome productsFrequent promotions
Trial Period A 30-day money-back guarantee Depends on the purchase terms30 Days Risk Free Trial 30 days30-day risk-free trial

Let’s see where each company shines, keeping your needs in mind:

  • Prioritizing Fall Detection: MobileHelp offers excellent options in this area.
  • Active Lifestyle: Lively’s stylish and tech-friendly choices are perfect.
  • Long-Lasting Power: No one beats the Bay Alarm Medical’s SOS Smartwatch battery life.
  • Safety on a Budget: Medical Guardian frequently offers the most competitive pricing.
  • In-Home Focus: Philips Lifeline specializes in reliable home-based protection.

You’re the expert on your own needs and budget. Remember, each AARP-recommended company provides a strong foundation of safety and support for seniors.

AARP: Your Champion for Safety & Affordability

AARP gets how essential medical alert systems are for seniors who cherish their independence. Their partnerships with leading companies deliver something invaluable: exclusive discounts that make these life-changing devices more accessible.

How to Access Those AARP Savings

  • Are You In? 50 or over? That means you qualify for an AARP membership, which is your key to unlocking medical alert discounts and so much more. Choose the membership plan that best fits your needs and budget.
  • Protecting the Whole Family: Generous providers sometimes extend AARP savings to your household, safeguarding everyone you love.
  • No Fuss, Just Savings: Ordering your system? Keep your AARP number handy. Some companies even have dedicated AARP phone lines or web pages to make things extra smooth.

AARP: The Benefits Go Beyond Medical Alerts

Your AARP membership is a gateway to a whole range of health and wellness perks:

  • Easing Medication Costs: Save on prescriptions with discounts at pharmacies or mail-order services.
  • Smile Brighter: Access affordable dental plans covering routine checkups and more specialized care.
  • Hear Clearly, Save Money: Enjoy discounts on hearing aids and related services to improve your quality of life.
  • Eyes on the Prize: AARP’s vision care partners offer savings on eye exams, glasses, contacts, and more.
  • Living Your Best Life: AARP provides resources and programs to help you stay healthy and active, even on a tight budget.

Smarter Choices, Better Living

Take the time to research systems, compare features, and don’t forget those AARP discounts! By doing so, you’ll find the perfect medical alert system that gives you confidence and your family peace of mind. Knowing help always means freedom, independence, and a worry-free life.

Medical Alerts: So Much More Than Gadgets

Think beyond the technology. These systems promote a bolder, more fulfilling life for seniors. They offer the reassurance that even if something unexpected happens, help is just a button press away – a lifeline for the wearer and their loved ones.

Your Safety, Your Way

Start by pinpointing your top priorities – whether it’s reliable home-based coverage or advanced features like fall detection. Let your needs point you in the right direction, then make those AARP discounts work for you.
Remember, true peace of mind lies in knowing you’re protected. That’s the power of medical alert systems and the power you gain by making an informed decision.